If your board is a Bluetooth model, when you turn the board on it will give you an indication that the board is ready to pair. The announcement is in English, as we requested.
Please ensure that your device has Bluetooth switched on and discoverable. You should then see it as an available device on your phone or tablet. Click to connect. Your board and phone should now be connected and you can play music from your Torq-e board.
If you do not get a connection notification, please check your device is not connected to anything else via Bluetooth, switch Bluetooth off on your device and re-start the Torq-e Board. Then re-enable Bluetooth on your device and it should connect successfully.
When successfully connected, you should be able to play music through you device (phone or tablet) and hear it through the speaker on the board.
Although there are 2 x speaker grilles on the board, there is actually only 1 speaker.
Volume – The initial announcements can seem quite loud. Unfortunately, there is no way to reduce the volume of the announcements but, you can adjust the volume of the music once connected, using the volume button on your music device. To reduce the volume altogether, you can stick some tape over the speaker, but this will reduce the volume of announcement and music. We would not recommend this as a solution but, it does work for some people.
Alternatively, you can disable the Bluetooth all together, which would mean that you will no longer be able to play music through the Torq-e Board. If you would like to do this, please contact the Technical Support team using this form for advice / instructions.
If you have other issues with your Bluetooth, please refer to our Bluetooth help article which can be found here.