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Torq-e Board reset procedure

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For issues where the board behaves in an unexpected way, this can often be solved by performing a CPU reset. It’s very simple to do, so please try the following:

  1. Have the board switched off on a flat, level surface and keep both sides of the board level through the process (important).
  2. Press and hold the on button for around 5-10 seconds until there is a beep and the main lights start flashing, they should then start to flash in a different pattern or remain constant.
  3. Keep the board level and switched on for a further 10 seconds.
  4. Switch off and back on again & the board will start up normally. The reset is complete.

Once you have done this please test the board again carefully to see if this has resolved the problem. If the problem persists, please contact our technical support team here.